24x7 Support

Support on Cloud or On-premise

Many outsourcing partners or Cloud Providers include a predefined set of SAP administration tasks into their standard service offering, which may result in paying for services one rarely or never uses. 
At Expertum we take a different approach. Before setting up a list of items to be included into Remote System Management on-premise or Cloud, we go through a detailed review with our customers in order to get a precise view of their requirements. With this information, we define an ‘à la carte’ remote system management covering the services your organisation really needs. This can go from full outsourcing up to “just call us when you need us”. Whether you need a temporary SAP sandbox for an SAP upgrade or implementation project or whether you want to us to host your SAP landscape all together, we can offer both.

 

Our SAP technology team provides strategic advice, training and best practices in a broad range of SAP and non-SAP solutions and services. Our Proven pragmatic approach quarantees a short cycle migration or upgrade based on our best practises.

Our Remote Support Services

  • Clever monitoring
  • Remote interventions
  • Daily, weekly and monthly checks
  • Pro-active maintenance
  • Reviews of the SAP landscape
  • 24×7 access to the support desk 

Our Release Management Services

  • Technical & Functional Upgrades 
  • Set-up Infra environments, including Disaster Recovery procedures
  • Landscape Virtualisation Management (LVM)
  • Workload analysis, performance and tuning
  • Single Sign-on, SAP Security
  • Taking care of modification adjustment (SPDD & SPAU)

Our Services

 

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Roadmap & Strategy

We translate your business and IT requirements into new Innovative solutions, technologies and profound applicable architectures.

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Consultancy & Implementation

We take the responsibility for the execution of a Program, subprojects, the change, co-ordination and budget. It's an end-to-end approach and contains the Implementation, Migration or upgrades.

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Prototyping & PoV

Driven by our Vision, Innovation and Experience we develop unique prototypes for our customers to prove the value of a solution.

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Cloud & 24x7 Support

Accelerate your Digital Transformation by using the Cloud based SAP solutions for Customer Engagement and Commerce, Analytics, IoT, UX and Big data. All managed by Expertum with our 24x7 technical support center.

Innovation is our drive

With a focus on business, IT models and innovative emerging technology concepts within the SAP market, we make the difference. Find out more about our other unique services or expertise areas.